Privacy Policy (POPIA) & Cookie Policy

Effective date: January 1, 2025 | Updated for Google AdSense compliance

This Privacy Policy explains how Taxinet Connect ("we", "us", or "our") processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. It also describes our use of cookies and third-party services, including Google AdSense used for advertising.

1. Who we are

Responsible party (controller): Taxinet Connect (Pty) Ltd.

Registered Address: 87 Rissik Street, Johannesburg CBD, 2001

Privacy Contact: privacy@taxinetconnect.co.za | +27 73 479 9436

2. Personal information we process

We may process the following categories of personal information:

- Basic contact details (e.g., name, email, phone) when you contact us or submit forms.

- Transactional information related to Wi‑Fi voucher requests and support.

- Usage data and device information collected via cookies or similar technologies for analytics and advertising measurement.

- WiFi user data including connection times, data usage, and device identifiers for service optimization.

3. Google AdSense & Cookies Policy

Cookies: We use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support advertising. Cookies are small text files stored on your device that help us provide a better user experience.

Google AdSense: This site uses Google AdSense, a service for including advertisements from Google Inc. ("Google"). Google AdSense uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be evaluated.

Information collected by Google AdSense: The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to contracting parties of Google. However, Google will not merge your IP address with other data stored by you.

How we handle WiFi user data: For users connecting to our Taxinet Connect WiFi services at taxi ranks, we collect minimal connection data (connection time, data usage, device type) to optimize network performance and prevent abuse. This data is anonymized after 30 days and is not shared with third parties except as required by law.

4. Your Cookie Choices

You can prevent the installation of cookies by adjusting the settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

Opting out of personalized ads: You can opt out of personalized advertising by visiting Google's Ads Settings.

Third-party opt-out: You can also opt out of third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.

Browser settings: Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5. Purposes and lawful justification (POPIA)

We process personal information to:

- Provide and improve our connectivity services and customer support.

- Communicate with you about our services, updates, and promotions (where permitted).

- Measure site performance and maintain security.

- Display relevant advertisements through Google AdSense to support our free content.

POPIA justification grounds may include your consent, performance of a contract, compliance with law, and our legitimate interests in operating, improving, and protecting our services.

6. Sharing of information

We may share limited personal information with service providers that help us operate our website and services (e.g., hosting, analytics, advertising). These providers are bound by appropriate confidentiality and security obligations. We will only share information as permitted by POPIA.

Google AdSense Partners: For advertising purposes, Google may share information with their advertising partners as described in their privacy policy.

7. Your rights under POPIA

Under POPIA, you may have rights to:

- Access your personal information

- Correct inaccurate personal information

- Delete your personal information

- Object to certain processing

- Lodge a complaint with the Information Regulator (South Africa)

Contact details for the Information Regulator: https://inforegulator.org.za

8. Security and retention

We implement reasonable technical and organizational measures to protect personal information and retain it only as long as necessary for the purposes described or as required by law. WiFi connection data is anonymized after 30 days.

9. Updates to this Policy

We may update this Privacy Policy from time to time. The effective date will indicate the latest revision. Material changes will be communicated on this page.

10. Contact us

For privacy requests or questions about this policy, contact:

Privacy Officer
Taxinet Connect (Pty) Ltd
87 Rissik Street, Johannesburg CBD, 2001
Email: privacy@taxinetconnect.co.za
Phone: +27 73 479 9436